Sales & Testing Officer
Job Description
Testing all aspects of the product to ensure it functions properly before component is sold Work with procurement team to identify and capture issues with products and to be communicated with the vendors. Providing feedback on usability and serviceability of the products to customers Assembling components Greeting and assisting customers to find the goods and products they are looking for Assisting customers on the phone Responding promptly to inquiries and assist with providing responses to technical questions from customers. Monitoring and requesting stock Balancing cash book Acknowledging and resolving customer complaints. Keep proper and accurate records for approved creditors Keeping the store and shop floor tidy and clean Attaching and updating price tags to merchandise on the shop floor Receive and inspect all incoming materials to the store and reconcile with stock request and waybill Perform monthly stock taking and reconciling with ERP with supervision from the Retail Supervisor Packaging and labeling products before they are dispatched Arrange and label products in the store room for easy identification and accessibility Maintaining ISO documentation and Record Keeping Perform any other duties as assigned Knowledge of and adherence to all TAGG’s OHS&E procedures Follow all safe work procedures, rules, and instructions Risk Assessment Hazard identification and reporting Knowledge on the safe use of all tools and equipment as applicable A Higher National Diploma (HND) in Supply Chain or Procurement/Purchasing or Electrical Engineering At least two (2) years’ experience in a similar role Excellent written and oral communication skills Attention to detail and organizational skills Excellent customer service skills Computer skills including the ability to use database marketing and Microsoft Office Suite Good mathematical and analytical skills Critical thinking and problem-solving skills Physically fit Excellent dexterity Respectful Demonstrates Integrity Disciplined Makes sound judgment Hardworking A good team player
Requirement(s)
QUALIFICATION & EXPERIENCE A Higher National Diploma (HND) in Supply Chain or Procurement/Purchasing or Electrical Engineering At least two (2) years’ experience in a similar role KNOWLEDGE, SKILLS & ABILITIES Excellent written and oral communication skills Attention to detail and organizational skills Excellent customer service skills Computer skills including the ability to use database marketing and Microsoft Office Suite Good mathematical and analytical skills Critical thinking and problem-solving skills Physically fit Excellent dexterity
