Dropshipper / Administrative Assistant
Job Description
Process and fulfill customer orders accurately and promptly. Coordinate with suppliers to ensure timely shipment and delivery of products. Monitor inventory levels and restock as needed to avoid stockouts. Address customer inquiries and resolve orders, shipments, and returns issues. Track and analyze sales trends to identify high-demand products and improve profitability. Research new products and suppliers to expand the product catalog and improve offerings. Manage email correspondence, scheduling, and calendar appointments. Maintain and organize digital and physical files and records. Assist in preparing reports, presentations, and spreadsheets as required. Conduct market research to support decision-making and business strategies. Handle general office tasks such as invoicing, data entry, and supplier communications. Assist in developing marketing strategies and campaigns to boost sales. Contribute ideas for promotions, discounts, and other initiatives to attract customers. Collaborate on social media content, email marketing, and other promotional efforts High school diploma or equivalent; additional education or certification in business administration or a related field is a plus. Proven experience in dropshipping, e-commerce, or administrative roles preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with e-commerce platforms (e.g., Shopify, WooCommerce). Strong communication and interpersonal skills, both written and verbal. Ability to prioritize tasks, meet deadlines, and adapt to changing priorities. Strong analytical and problem-solving skills. Knowledge of logistics, supply chain processes, and customer service principles. Experience with CRM software and project management tools is a plus.
Requirement(s)
diploma
