Customer Help Desk Representative
Job Description
Are you a great communicator with a passion for helping others? Do you thrive in a fast-paced environment and enjoy solving customer inquiries with a smile? If yes, then we have the perfect opportunity for you! Key Responsibilities Handle customer inquiries via phone, email, or chat Provide professional and friendly support to customers Troubleshoot basic issues and escalate complex problems Log and track customer complaints for resolution Ensure customer satisfaction by providing timely and accurate solutions
Requirement(s)
Degree/HND/Diploma, or Certificate holders Good communication and problem-solving skills Basic computer knowledge and typing skills Ability to work in a team and handle customer concerns professionally