Regional Manager (Central & Northern Sector)
Job Description
Length of Contract: Permanent Location: Kumasi Ensure that MSIG’s Business Plan targets and objectives are met and per schedule, including centre, BlueStar network, social marketing, public sector support strengthening facilities, clinical quality, financial, and marketing targets and deliverables. Ensure that all project deliverables are met and per schedule. Develop a clear annual (regional) implementation plan in consultation with technical and project leads from the Accra support office and with input from the regional team. Continually monitor results, identify challenges and take early corrective action. Provide oversight and guidance to partner NGOs and closely monitor results and outputs; ensure that all partnership agreements with NGOs and other external service providers are properly executed and achieve desired outcomes. Ensure timely and quality reporting (e.g. financial, MIS) to the support office in Accra and on projects. Work closely with the Director of Regional Operations to identify new funding opportunities; support or lead the development of high-quality proposals. Ensure high degree of client satisfaction across all MSIG service delivery channels. Conduct regular supervisory visits with appropriate follow up. Work with the Medical Development team to ensure high clinical quality standards across all service delivery channels. Identify challenges and weaknesses and secure timely technical assistance from the support office in Accra as and when needed. Work with support office teams and the ET/SMT to improve/strengthen existing systems to improve MSIG’s regionalised structure (e.g. stores, finance, MIS, reporting, etc) Manage and account for regional office expenses including expenses of direct reports, local partners and project activities. Ensure that expenditures conform to approved budgets and are coded correctly; that budgets are spent on time and that any delays are communicated with the appropriate counterparts in the Accra support office. Ensure smooth running of the regional office; provide good documentation and maintain accurate and up-to-date regional office files. Ensure full compliance with MSIG internal policies and procedures including procurement, fleet management, finance, Performance Plus (human resources management), stores, MIS, quality assurance, and marketing. Ensure a high level of team member participation in and commitment to regional work plans, objectives, and activities Provide leadership, guidance and planning to support regional team members; balance delegation with appropriate hands-on management. Proactively mentor and coach direct reports (e.g. Centre Managers). Review individual KPIs and continuously motivate high performance by regional team members. Participate in recruitment (recruitment is led by the HR & Admin team in Accra). Support the professional development of regional team members in collaboration with support office teams (e.g. HR & Admin, Medical Development, Finance, programmes). Lead and support the Regional Team to undertake Performance Plus reviews (performance management, setting of annual KPIs/IOPs and individual objectives). Ensure quality leadership of team including motivation, recruitment and induction of new team members, change management, communication, rewards, learning and development. Develop and set team goals, strategies, and work plans that are fully aligned with the MSIG goals, business plan and their individual job framework. Provide coaching, guidance and support to assist team members to reach their full potential; develop clear succession planning through the performance management process. Foster strong working relationships with other MSIG teams, in particular the: Medical Development team (for training, quality assurance, and management of any medical issues/complications); Marketing team (for technical support relating to marketing, community mobilisation and demand generation); Finance team (for financial management/controls, stores and financial reporting); HR & Admin (for recruitment, performance management, facilities/fleet management); Project Managers and Coordinators (for project/activity implementation and reporting); M&E (for MIS); and Procurement. Ensure effective communication between the regional office and the support office in Accra with respect to technical issues and project activities; participate actively in MSIG workshops and events as required. Foster strong community relations and maintain good relationships with important community leaders. Ensure effective MSIG representation with donors, government, partners, and stakeholders. Perform any other duties assigned Bachelor’s Degree in health, demography, public health or social sciences/development studies required Master’s Degree in related field desired Other professional qualifications, ideally in project management desired Knowledge of MSIG field operations and systems desired At least seven (7) years of post-graduate relevant work experience with at least three (3) years of experience in a significant management position Demonstrated experience in successfully managing and motivating teams; experience in managing both medical and non-medical team members desired Experience in managing project life cycles (representation, project design, activity implementation, budget/results management, reporting, evaluation, and negotiating adjustments) Experience managing budgets; experience with procurement and logistics; experience in setting up new offices/systems desired Demonstrated skill in networking and working in partnership with others (internal and external stakeholders) to achieve results; experience working with NGOs and government as implementation partners; experience in working with GHS highly desired Experience in working for and with NGOs (or multilateral or bilateral agencies such as the UN); specific experience working with international NGOs desired Experience in working with both public and private health facilities desired Experience in working in health and sexual and reproductive health in particular is desired Strong leadership and management skills Negotiation, influencing and conflict management skills Enjoys engaging people at all levels to generate shared understanding and support (e.g. government, donors, partners, other team members and community) Passionate about field work Able to travel and enjoys travelling Pro-family planning and pro-choice
Requirement(s)
Bachelor’s Degree in health, demography, public health or social sciences/development studies required Master’s Degree in related field desired Other professional qualifications, ideally in project management desired Knowledge of MSIG field operations and systems desired At least seven (7) years of post-graduate relevant work experience with at least three (3) years of experience in a significant management position Demonstrated experience in successfully managing and motivating teams; experience in managing both medical and non-medical team members desired Experience in managing project life cycles (representation, project design, activity implementation, budget/results management, reporting, evaluation, and negotiating adjustments) Experience managing budgets; experience with procurement and logistics; experience in setting up new offices/systems desired Demonstrated skill in networking and working in partnership with others (internal and external stakeholders) to achieve results; experience working with NGOs and government as implementation partners; experience in working with GHS highly desired Experience in working for and with NGOs (or multilateral or bilateral agencies such as the UN); specific experience working with international NGOs desired Experience in working with both public and private health facilities desired Experience in working in health and sexual and reproductive health in particular is desired Strong leadership and management skills Negotiation, influencing and conflict management skills Enjoys engaging people at all levels to generate shared understanding and support (e.g. government, donors, partners, other team members and community) Passionate about field work Able to travel and enjoys travelling Pro-family planning and pro-choice How To Apply Please submit your application by sending via the links below: Regional Manag
