Customer Service Assistant (remote)
CEREBRAL AGENCY LIMITED
Accra & Tema , Greater Accra
Information and Communication
Full-time . Remote
Posted 13 days ago
Job Description
CEREBRAL AGENCY LIMITED is recruiting a Customer Service Assistant to assist the customer service team in handling customers' daily inquiries and needs, ensuring that customers receive efficient and professional support. Job Responsibilities Assist in handling customer inquiries, complaints and issues. Maintain customer records and ensure accurate and updated information. Provide relevant information about products or services and answer customer questions. Follow up the progress of solving customer issues and ensure customer satisfaction.
Requirement(s)
Job Requirements 1 year of customer service experience, preferably in IT or technology field. Good communication and problem-solving skills. Proactive and team player.
