Customer Service Representative
Job Description
Delivering information about a company's products and services. ... Answering queries and concerns about a company's products or services. ... Processing orders and transactions. ... Resolving issues and handling customer complaints. ... Collecting customer feedback. ... Ensuring that customers are comfortable with products and Service
Requirement(s)
Minimum diploma or equivalent Successful experience in a corporate environment Strong communication skills, including active listening and clear articulation Ability to solve problems, alleviate conflicts, and escalate tactfully Ability to multitask, manage time, and prioritize Ability to work individually and as a team member Must have a pleasant personality Very Courteous Have good communication skills Clear knowledge of the organisation Friendly attitude
