Customer Service Executives

Accra, Ada East Greater Accra Administrative and Support Service Activity Full-time . On-Site
Posted 13 days ago
Job Description

Are you passionate about turning problems into solutions, and customers into lifelong fans? As a company, we don’t just offer support we create smiles. We're on the lookout for a Customer Happiness Officer who’s ready to go above and beyond to ensure every customer interaction ends with satisfaction and joy. Deliver exceptional support through phone, email, or chat every time. Resolve customer concerns quickly, professionally, and with empathy. Collaborate with internal teams to improve service delivery and customer feedback. Track and follow up on customer inquiries to ensure full resolution. Actively contribute to a positive, supportive team environment.

Requirement(s)

A genuine passion for people and service. Excellent communication and problem-solving skills. Strong attention to detail and time management. Prior experience in a customer-facing role is a plus. Tech-savvy with the ability to learn new systems quickly. What You’ll Get: A dynamic, supportive, and fun work culture. Opportunities for career growth and learning. Health and wellness benefits. Recognition programs—we celebrate wins, big and small! The chance to make a real impact every day