Receptionist / Secretary
Job Description
Key Responsibilities: Greet and direct visitors in a courteous and professional manner. Answer, screen, and forward incoming phone calls. Manage incoming and outgoing correspondence (emails, letters, couriers, etc.). Schedule appointments, meetings, and maintain calendars for senior staff. Assist in the preparation of reports, memos, letters, and other documents. Maintain an organized filing system for both digital and physical documents. Order and manage office supplies, ensuring resource availability. Coordinate logistics for meetings, workshops, and travel arrangements. Support administrative functions for HR, Finance, and other departments as needed. Maintain the cleanliness and professional appearance of the reception area. Uphold confidentiality and exhibit excellent organizational and interpersonal skills.
Requirement(s)
Qualifications and Experience: A minimum of a Diploma or HND in Office Administration, Business Administration, or a related field. At least 2 years’ experience in a receptionist or secretarial role, preferably in a corporate or banking environment. Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint). Strong communication (oral and written) and interpersonal skills. Excellent organizational skills and attention to detail. Ability to multitask and work independently with minimal supervision. High level of professionalism, discretion, and customer service orientation.
