Clerical Officer
Job Description
General clerical work e.g. filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties, etc. under the supervision of a designated manager; Supporting line-manager and colleagues; Working as part of a team in a busy Further Education and Training Youth reach Centre in delivering services; Communicating and dealing with the public/customers e.g. responding to queries and providing information face-to-face, by telephone or via email; Providing the highest quality standards in customer service; Using Information Technology on a daily basis e.g. word processing, spreadsheets, database, email and internet; Maintaining high quality records in a thorough and organized manner; Checking all work thoroughly to ensure it is completed to a high standard; Carrying out routine accounts and trainee payments work; Approaching work in a careful and methodical manner, displaying accuracy at all times, even when conducting routine/repetitive work. Relevant qualifications and certifications.
Requirement(s)
Relevant qualifications and certifications. Excellent working knowledge of Microsoft Office Excellent organizational, communication and interpersonal skills Have excellent secretarial and administrative skills and telephone manner Have relevant clerical/administrative experience
